Frequently Asked Questions
Answers to the questions asked most often before sending a rental request. Availability on request.
Rental Period
What is the shortest rental period?
Rental periods depend on the equipment and the dates you request. Weekly and monthly periods are the most common. Final details are confirmed after your rental request is reviewed.
Can I extend a rental?
Extensions are possible when the equipment is still free for the following period. Send the new end date as early as you can.
Can I return equipment earlier than planned?
Final details are confirmed after your rental request is reviewed.
Availability
Is equipment always available?
No. Availability depends on the city, the equipment and your dates. Every request is checked individually.
How fast do I get an answer?
Requests are reviewed in the order they arrive. You receive a reply with the options that can be arranged for your dates.
Can I request several items in one message?
Yes. A monitor, desk, chair and other items can be requested together, including a complete workstation.
Delivery
Do you deliver to apartments, villas and hotels?
Delivery may be possible depending on the location and the equipment. Delivery options are confirmed after equipment availability is checked.
Which areas are covered?
Requests are accepted for Da Nang and Nha Trang. Final details are confirmed after your rental request is reviewed.
Is installation included?
Final details are confirmed after your rental request is reviewed.
Equipment
Will I get exactly the model shown in the photo?
Photos show the type of equipment. The exact unit depends on what is free for your dates.
Is the equipment new?
Equipment is prepared for rental use. Condition details for a specific unit are confirmed with your request.
Can I rent large appliances such as refrigerators or washing machines?
Not at the moment. Home appliance requests currently cover smaller items such as air purifiers, coffee machines, vacuum cleaners and fans.
Pricing
Why are prices not published?
Pricing depends on the equipment, the rental period and availability for your dates, so it is confirmed with your request instead of published as a fixed list.
Is a deposit required?
Final details are confirmed after your rental request is reviewed.
How is payment arranged?
Final details are confirmed after your rental request is reviewed.
Returns
How does the return work at the end of the rental?
Return arrangements are agreed together with the rental conditions. Final details are confirmed after your rental request is reviewed.
What happens if something is damaged?
Report it as soon as possible so a solution can be arranged. Final details are confirmed after your rental request is reviewed.
Check Availability
Send your equipment, city and dates. Availability is checked for your requested period and we reply with the options that can be arranged.